Sunday, September 23, 2007

Freedom

OK, I weaved yesterday. I'm going to go for a run in a few minutes. I think I finally have my life back.

Over the last month, I've opened an ice cream store, handled a marketing campaign launch for Ford, traveled to Miami for a press event, helped the kids get ready for the new school year, dealt with a myriad of bridge issues, threw a two-day Crain executive meeting and placed 900 people in 55 houses for the Crain House Party. Oh, and did I mention that I decided to shut my company and take a real job. I also debated between three job options during the last month and finally took the leap and decided to rejoin Crain as director of corporate communications.

It has been a wild August/September. I've been up late, waking up early and essentially going nuts. Talk about stress.

Here's to the changes Fall brings! I even got the computer running again yesterday. That's a sure sign that things are going to work out great.

Wednesday, September 12, 2007

Boycott Marriott!

OK, I've worked in hotels. I know sometimes they're oversold. I know all the right things to say. Then why was I walked?

I am writing from an uncomfortable bench in Philadelphia Airport at 2:25 a.m. (The airport terminal doesn't open again until 4:30 a.m.) In my quest to squeeze way too much into my world, I left my Ford event in Miami at 8, got on a 10 p.m. flight to Philadelphia with a connector to Detroit at 6:15 a.m. (My Bridge clients have an important meeting with a local paper on Wednesday at 11:30 so I have to get home!)

The plan was to get into Philly at 11:30 and get a few hours of shuteye in the Airport Marriott before the morning flight. I had a confirmed reservation at a way too high price guaranteed with a credit card. I get to the desk and this little tart says I've been moved to the Downtown property and the shuttle will be right here to come take me. UGH! I was only going to be there for four or five hours. I didn't want to go downtown. I used my best Ritz Carlton tactics but she wouldn't budge. I showed her my Rewards card. I revealed my receipt from the Marriott I stayed in in Miami last night. I flashed my printed confirmation. I told her about the meetings I plan. Nothing worked. The kicker was that people around me in line were getting rooms. She told me they were "pre-checked in." Such BS.

I'm running on about three hours of sleep from yesterday. (I got into Miami at 2 a.m. last night.) So before I started to cry (I was close), I asked for the courtesy of a key to the fitness center so I could at least take a shower. I got the phone number for complaints and she gave me some dumb ass $100 gift certificate. Just wait....Marriott is going to give me more than that before I'm done.

Thanks for letting me rant and rave and wish me luck tomorrow working all day on no sleep. (Coincidentally, I have a 2 p.m. meeting tomorrow at the Westin at the Detroit Airport for a meeting I'm planning for Crain. I wish it was a Marriott so I could cancel it!!)